Privacy Policy

Shank Marketing Services LLC (“Shank Marketing,” “Shank,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shankmarketing.com (the “Website”), communicate with us, request information or services, or otherwise interact with us online.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our Website, and information provided to us through third-party services.

Information You Provide Directly

Depending on how you interact with Shank Marketing, we may collect:

• Name
• Email address
• Telephone number
• Company or organization name
• Mailing or business address
• Information submitted through contact forms
• Information submitted when requesting information, services, or a consultation
• Communications you send to us
• Other information you voluntarily provide

We use this information to respond to inquiries, communicate with prospective or existing clients, provide requested services, and otherwise conduct our business.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through analytics, advertising, security, and other technologies. This may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Approximate geographic location
• Referring website or page
• Pages visited and interactions with the Website
• Date and time of visits
• Information about how you navigate and use the Website
• Advertising and conversion information
• Other technical or usage information made available through the services we use

We use this information primarily to understand Website traffic, improve our Website and services, measure advertising effectiveness, and support our marketing efforts.

2. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, and similar technologies to support website functionality, analytics, advertising, and measurement.

These technologies may be provided by Shank Marketing or by third-party service providers.

Our current technology providers may include:

• Google Analytics
• Google Tag Manager
• Google Ads and Google conversion tracking
• Meta/Facebook Pixel
• LinkedIn Insight Tag
• WordPress and related website technologies
• Other service providers that may be added or removed as our Website and marketing operations change

For example, Google Analytics may use first-party cookies to distinguish users and sessions and collect information about Website interactions.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies or tracking technologies may affect the functionality of portions of the Website.

Where required by applicable law, we will provide appropriate mechanisms for managing consent to certain forms of tracking or data collection.

3. How We Use Personal Information

We may use personal information for purposes including:

• Responding to inquiries and requests
• Communicating with prospective and existing clients
• Providing, managing, and improving our services
• Scheduling consultations or other communications
• Sending requested information
• Sending marketing communications where permitted by applicable law
• Managing email marketing campaigns
• Measuring the effectiveness of advertising and marketing campaigns
• Understanding Website usage and improving the Website
• Maintaining the security and integrity of our Website and systems
• Detecting, preventing, and addressing fraud, abuse, or security issues
• Complying with applicable legal and regulatory requirements
• Enforcing our agreements and protecting our rights
• Other purposes disclosed at the time information is collected or otherwise permitted by law

4. Marketing Communications

If you provide your contact information to Shank Marketing, we may use it to communicate with you regarding our services, your inquiry, an existing business relationship, or other information that may be relevant to you.

Where we send commercial or marketing email, such communications will include an appropriate method for opting out of future marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the email or by contacting us using the information provided below.

Opting out of marketing communications will not necessarily prevent us from sending non-marketing communications that are necessary to respond to your request, provide services, or maintain an existing business relationship.

5. Third-Party Service Providers

We use third-party companies and technologies to help operate our Website, communicate with contacts, analyze Website activity, manage advertising, and provide our services.

These may include:

• Google — including Google Analytics, Google Tag Manager, Google Ads, and related measurement and advertising technologies
• Meta — including Facebook/Meta advertising and measurement technologies
• LinkedIn — including LinkedIn advertising and measurement technologies
• Constant Contact — for email marketing and related communications
• WordPress — our website content management platform
• Ninja Forms — for website forms and submission functionality
• Other vendors, contractors, hosting providers, technology providers, and professional service providers that support our business

These third parties may process information in accordance with their own privacy policies and terms. We encourage you to review the privacy practices of third-party services that you use.

We do not sell personal information collected through this Website as a standalone business practice.

6. Client Information and Data Processed on Behalf of Clients

Shank Marketing provides marketing and related services to businesses and organizations, including casinos, tribal enterprises, and other organizations.

In providing these services, Shank Marketing may, in some circumstances, process personal information on behalf of a client. For example, our services may involve assisting a client with email marketing, advertising, communications, or other marketing activities.

Information that we process on behalf of a client is generally governed by our agreement with that client and applicable law. Such information is not necessarily collected through or stored on the Shank Marketing Website.

Where Shank Marketing acts as a service provider, processor, or contractor for a client, the applicable client agreement and the client’s privacy practices may govern the client’s information.

7. How We Share Information

We may disclose personal information to third parties when reasonably necessary to operate our business or provide services, including:

• Technology and website service providers
• Email and marketing service providers
• Analytics and advertising providers
• Hosting and infrastructure providers
• Professional advisors, such as attorneys, accountants, and insurers
• Government authorities or law enforcement when required by law
• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets
• Other parties with your direction or consent

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Shank Marketing, our clients, our Website users, or others.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and legal records, provide services, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

10. Your Privacy Choices

Depending on applicable law and the circumstances of your request, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications
• Ask questions about how we collect or use your information

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before fulfilling certain requests. We may also be unable to fulfill a request where an exception under applicable law applies.

11. Children’s Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe a child has provided personal information to us through the Website, please contact us so that we can take appropriate steps to address the information.

12. Third-Party Websites and Services

Our Website may contain links to websites, applications, social media platforms, or other services operated by third parties.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party website or service before providing personal information.

13. Washington Residents

Shank Marketing is based in Washington State and seeks to comply with applicable Washington privacy and consumer-protection laws.

Washington law provides certain protections relating to personal information and, in specific circumstances, consumer health data. Shank Marketing does not use the Website as a platform for collecting or selling consumer health data.

If information relating to consumer health data is ever collected through the Website or otherwise processed by Shank Marketing in circumstances subject to Washington’s My Health My Data Act, we will handle that information in accordance with applicable legal requirements and any disclosures required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Website functionality, technology, legal requirements, or other circumstances.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Shank Marketing Services LLC
2011 Young Street, #101
Bellingham, WA 98225
United States

Email: info@shankmarketing.com
Phone: 360-815-8066

For privacy requests, please include sufficient information for us to understand and respond to your request.